Part one
Fundamental Techniques in Handling People
1)Don't criticize, condemn or complain.
2)Give honest and sincere appreciation.
3)Arouse in the other person an eager want.
Part Two
Six ways to make people like you
1)Become genuinely interested in other people.
Smile.
2)Remember that a person's name is to that person the sweetest and most important sound in any language.
3)Be a good listener. Encourage others to talk about themselves.
Talk in terms of the other person's interests.
4)Make the other person feel important - and do it sincerely.
Part Three
Win people to your way of thinking
1)The only way to get the best of an argument is to avoid it.
2)Show respect for the other person's opinions. Never say, "You're wrong."
3)If you are wrong, admit it quickly and emphatically.
4)Begin in a friendly way.
5)Get the other person saying "yes, yes" immediately.
6)Let the other person do a great deal of the talking.
7)Let the other person feel that the idea is his or hers.
8)Try honestly to see things from the other person's point of view.
9)Be sympathetic with the other person's ideas and desires.
10)Appeal to the nobler motives.
11)Dramatize your ideas.
12)Throw down a challenge.
Part Four
Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:
1)Begin with praise and honest appreciation.
2)Call attention to people's mistakes indirectly.
3)Talk about your own mistakes before criticizing the other person.
4)Ask questions instead of giving direct orders.
5)Let the other person save face.
6)Praise the slightest improvement and praise every improvement. Be "hearty in your
7)approbation and lavish in your praise."
8)Give the other person a fine reputation to live up to.
9)Use encouragement. Make the fault seem easy to correct.
10)Make the other person happy about doing the thing you suggest.
Saturday, 18 October 2008
Sunday, 17 August 2008
India Needs A New Independence!
Sixty one years ago we got Independence from the British. Since that time a lot has changed. From being a British colony we have gone to buy British company's such as Jaguar-Land Rover, Tetley and Corus. This is not only good for us, but also for the British who are getting the opportunity to benefit from global management skills and finance. It ensures employment for thousands of employees and increases their efficiency. From being a nation afraid of foreign competition, today we are ready for competition of every sort and thrive in it.From a time when we had to wait for a year to get a phone, today we can get a cell phone within minutes and have amongst the cheapest phone rates in the world. I am proud to be an Indian and very lucky to be born in a time when India is getting ready to become a major global economic power. But at the same time we as a nation and as people have always believed in respecting other civilizations and not infringing on their rights and freedoms. Respect, equality, peace and dignity should be something that the entire world should have and something which we should share with the rest of the world.I hope every Indian is proud of our nation and proud of our culture and heritage which is several thousand years old.But today we are desperately in need of a New Independence movement.We need Independence from poverty, unemployment, illiteracy, hate, corruption, bureaucracy and inefficiency. We need Independence from pollution and environmental degradation. We need Independence from having the attitude and willingness to accept what is wrong. We need Independence from being afraid to learn new things, being afraid to fail and being afraid of change. We need Independence from fear.India needs this New Independence and it is in our hands to make our nation truly free. We can all do this by doing our dharma. We all need to do our duty with love, dedication, passion and commitment. If we all start doing our dharma as well as we can, things will start changing. If everybody in our nation does their duty, it wouldn't take too long for things to change.Today there isn't a shortage of money in our country. Just that the money isn’t being tapped correctly. In fact today India's balance sheet is much more favourable than America's. Imagine how much more wealth can be created by everybody if millions of people got access to basic necessities such as electricity, water and education. It would spiral of a positive cycle of productivity and increase demand.The Government today has billions of dollars with it. Instead of keeping a currency which is going to lose value over time, these funds should be invested. This can bring New Independence to millions of people and this also means a great economic opportunity.As individuals we have the power to not only do what we are doing with complete love and dedication, but also spread the message of change. We can spread and share ideas which will go into building a nation and help build India into an economic and cultural super power. We can share thoughts which motivate and inspire people around us. Everything great first starts out in our minds. Our minds need to think about what is possible and how we can achieve it. That is what I have always believed and also experienced personally as a Happionaire. We Indians are hard working and I know that if our brothers and sisters across the vast nation are given opportunities, they too can do wonders. I'm sure we will be able to find hundreds of more Dhirubhai Ambanis, Ratan TATAs and Kishore Biyanis.I have a feeling that it will happen. Something inside me tells me that in the next 10 years we are going to see radical changes in India and more and more entrepreneurs are going to go out looking for opportunities across our great nation. We all have an inner voice and that voice somehow is always true. Isn’t it?I wish all of you have a very Happy Independence Day and I hope that with the grace of God we shall all be wishing each other a very Happy New Independence Day in the coming future.Feel free to share this article with every other Indian and spread the joy.Keep smiling!
Wednesday, 6 August 2008
Crude, monsoon hold key to mkts rally now
I feels that the markets have seen some momentum despite the weakness in the US. There is a large build up in stock futures, which is positive for sentiment.I thinks that the monsoon remains a worry but crude is the biggest risk. One can see further rally if crude falls and monsoon improves.
Suzlon energy-Long term pick
IIFL has recommended buy rating on Suzlon Energy, with 12-month price target of Rs 280, in its report dated 1 August, 2008.
“Suzlon reported consolidated sales of Rs 27.6 billion, up 42% YoY, and PAT of Rs 1.65 billion (excluding MTM losses of Rs 1.64 billion) for 1QFY09. Both were significantly higher than our estimates, mainly due to better than expected growth and higher profitability in the wind business.
With ramp-up in Hansen’s gearbox production capacity, revenue from the gearbox business rose 58% YoY in 1QFY09 and accounted for 28% of Suzlon’s total revenue in the quarter. OPM on gearboxes expanded to 14% from 7% a year ago; consequently, contribution of this business to operating profit rose to 26% from 19% a year ago (details inside). Although WTG sales volumes rose only 7% YoY to 338MW, average per-MW realisation rose 16% YoY to Rs 54.3m/MW. Gross margin also rose to Rs 21m/MW from Rs 15.3m/MW a year ago. Management attributed the increase to: 1) improvement in the product mix; 2) favourable currency impact (INR depreciated against USD, EUR and AUD); and 3) project work. Almost 70% of the YoY increase in the quarter’s operating profit came from the wind business”.
“Suzlon has an order book of 3,039MW, formed mostly of international deliveries. Its order book has stagnated over the last few quarters as it has been unable to increase share of international deliveries. We maintain our FY09ii and FY10ii estimates as we believe that: 1) the current order book is sufficient to secure FY09 revenues; 2) the company has more than 6-8 months to grow its international order book for FY10; and 3) the rupee remains weak against USD and euro”.
Disclaimer: The views and investment tips expressed by investment experts on moneycontrol.com are their own, and not that of the website or its management. Moneycontrol.com advises users to check with certified experts before taking any investment decisions.
“Suzlon reported consolidated sales of Rs 27.6 billion, up 42% YoY, and PAT of Rs 1.65 billion (excluding MTM losses of Rs 1.64 billion) for 1QFY09. Both were significantly higher than our estimates, mainly due to better than expected growth and higher profitability in the wind business.
With ramp-up in Hansen’s gearbox production capacity, revenue from the gearbox business rose 58% YoY in 1QFY09 and accounted for 28% of Suzlon’s total revenue in the quarter. OPM on gearboxes expanded to 14% from 7% a year ago; consequently, contribution of this business to operating profit rose to 26% from 19% a year ago (details inside). Although WTG sales volumes rose only 7% YoY to 338MW, average per-MW realisation rose 16% YoY to Rs 54.3m/MW. Gross margin also rose to Rs 21m/MW from Rs 15.3m/MW a year ago. Management attributed the increase to: 1) improvement in the product mix; 2) favourable currency impact (INR depreciated against USD, EUR and AUD); and 3) project work. Almost 70% of the YoY increase in the quarter’s operating profit came from the wind business”.
“Suzlon has an order book of 3,039MW, formed mostly of international deliveries. Its order book has stagnated over the last few quarters as it has been unable to increase share of international deliveries. We maintain our FY09ii and FY10ii estimates as we believe that: 1) the current order book is sufficient to secure FY09 revenues; 2) the company has more than 6-8 months to grow its international order book for FY10; and 3) the rupee remains weak against USD and euro”.
Disclaimer: The views and investment tips expressed by investment experts on moneycontrol.com are their own, and not that of the website or its management. Moneycontrol.com advises users to check with certified experts before taking any investment decisions.
Monday, 30 June 2008
Have Politicians Forgotten The Theory Of Karma?
Politically things are not that good in India. I have always believed that whatever good has happened in our country has been because of people like you and me and never because of politicians. During the time of independence we had great people giving up their lives for the freedom of our nation, but after that we had politicians who were not afraid to take away lives for their own benefit. Not letting the economy and the common man prosper is the worst form of mass murder according to me.To be honest I feel that politicians all over the world are the same irrespective of which political party they belong too. However they unfortunately have forgotten the theory of Karma. They have forgotten that as we sow, so shall we reap.For example today our country has extremely high inflation and this is affecting all of us. But does it affect the ministers who are living in castles and have everything paid for with our taxes? Inflation can be reduced significantly if we increased efficiency and supply. We could cut down our consumption of fossil fuels by having a world class mass transit systems in major cities running on nuclear power. Imagine how much nicer it would be if we had a mass transit system like major cities in China. We would all reduce the use of cars and make sure we used the public transport.Instead of doing what is needed, our politicians are busy hurling chairs at each other in the parliament and constantly arguing on petty issues. I find it disgusting when politicians come on TV and take credit for whatever economic growth we have. The sectors which have had growth have had it because of entrepreneurs who in spite of politicians were able to succeed. It has been because of intelligent and hard working people who have made sure their organisations and business grows. All that politicians would have done is eaten money and filled their own Swiss bank accounts.Wrong policies and decisions by the government bodies affect all of us. They affect our investments and our lives. For instance if the nuclear deal doesn’t go through, it would certainly affect our investment grading abroad. A nation whose Prime Minister can’t decide on his own is never an encouraging sign for investors. It might lead to capital rushing out of the country in the short term.I agree that the need for politicians has reduced compared to what it was say twenty years ago and that is been one good thing. But still we have parties like the Left trying to take our country back to the Stone Age. Not that other political parties are great. Personally I am of the view that inflation in India is not just around 11%, but much higher. Figures can be manipulated, and they always are. Just look at the prices of things we use in our daily lives, they have gone up by more than 40% in a matter of a few months.Inflation, political problems, energy crisis, credit crunch, higher interest rates, sub-prime problem are all going to affect the markets. Investors are usually extremely jumpy and do not take rational decisions. Simply on hearing all this there is a flight of capital which has been bringing the markets down. Markets can go down further- I don’t know if they will or they won’t. Most retail investors who do not believe in value and do not bother too much about fundamentals are constantly grumbling and cursing everything now. Many of them have gone bankrupt due to taking leverage in the form of trading in futures. I understand their problem, however I wish that all of them learn from their mistakes and try to use this time as an opportunity to learn more. I too have made such mistakes in the past, but luckily I have learnt from them.For value investors the markets going down is a great opportunity to buy, however the sad part is that most retail investors do not think this way and now even if they do, they might not have sufficient funds to benefit from this. Many will panic and sell and again after a few years will curse their luck for selling so low. My advice to them would be that use this opportunity has a time to start afresh. Every day is a new day and every day gives us the chance to start a new life. Once Edison had his whole lab burnt. Lots of his work and research was there in the lab, but he still was very happy. People were surprised and wondered why is he smiling even though his lab is burnt. He told them that all his mistakes have been burnt and he has the opportunity to start afresh. If you have made mistakes, do not worry and use this time to learn.Less than around 4% of India’s savings goes into the stock markets. As more and more people are educated about investing, this figure is bound to rise. As this figures rises, unethical operators and dirty money belonging to politicians will be less likely to control the stock markets. As more and more people have a stake in our country’s growth politicians will be more responsible to make sure that their decisions are beneficial to investors and the capital markets. This correction has been one of the best things that could have happened for any value investor. It is giving us a chance to buy assets into an economy which still has a long way to go.I am a strong believer in the theory of Karma. If we work hard today, learn more and invest in knowledge we will be rewarded. I was at the BSE building the other day and a good friend there who has been a part of the markets as well as the BSE for several decades very beautifully told me something from the Gita, which he has used in the markets. He told me that the Gita tells us to do our duty and not worry about the fruits and rewards. If we do our duty we will get the fruits either sooner or later. The same applies to the markets. We need to do our work and not worry about the returns in the short term. If a business is good, it shall be discovered by the masses sooner or later. These ideas are not very popular, but these are the very ideas which have stood the test of time. This simple idea runs into every area of our life. Let us all sow seeds of good in every area of our life. Do you agree with this way of thinking?
Keep smiling and feel free to share whatever you read here with friends, family and loved ones!
Politically things are not that good in India. I have always believed that whatever good has happened in our country has been because of people like you and me and never because of politicians. During the time of independence we had great people giving up their lives for the freedom of our nation, but after that we had politicians who were not afraid to take away lives for their own benefit. Not letting the economy and the common man prosper is the worst form of mass murder according to me.To be honest I feel that politicians all over the world are the same irrespective of which political party they belong too. However they unfortunately have forgotten the theory of Karma. They have forgotten that as we sow, so shall we reap.For example today our country has extremely high inflation and this is affecting all of us. But does it affect the ministers who are living in castles and have everything paid for with our taxes? Inflation can be reduced significantly if we increased efficiency and supply. We could cut down our consumption of fossil fuels by having a world class mass transit systems in major cities running on nuclear power. Imagine how much nicer it would be if we had a mass transit system like major cities in China. We would all reduce the use of cars and make sure we used the public transport.Instead of doing what is needed, our politicians are busy hurling chairs at each other in the parliament and constantly arguing on petty issues. I find it disgusting when politicians come on TV and take credit for whatever economic growth we have. The sectors which have had growth have had it because of entrepreneurs who in spite of politicians were able to succeed. It has been because of intelligent and hard working people who have made sure their organisations and business grows. All that politicians would have done is eaten money and filled their own Swiss bank accounts.Wrong policies and decisions by the government bodies affect all of us. They affect our investments and our lives. For instance if the nuclear deal doesn’t go through, it would certainly affect our investment grading abroad. A nation whose Prime Minister can’t decide on his own is never an encouraging sign for investors. It might lead to capital rushing out of the country in the short term.I agree that the need for politicians has reduced compared to what it was say twenty years ago and that is been one good thing. But still we have parties like the Left trying to take our country back to the Stone Age. Not that other political parties are great. Personally I am of the view that inflation in India is not just around 11%, but much higher. Figures can be manipulated, and they always are. Just look at the prices of things we use in our daily lives, they have gone up by more than 40% in a matter of a few months.Inflation, political problems, energy crisis, credit crunch, higher interest rates, sub-prime problem are all going to affect the markets. Investors are usually extremely jumpy and do not take rational decisions. Simply on hearing all this there is a flight of capital which has been bringing the markets down. Markets can go down further- I don’t know if they will or they won’t. Most retail investors who do not believe in value and do not bother too much about fundamentals are constantly grumbling and cursing everything now. Many of them have gone bankrupt due to taking leverage in the form of trading in futures. I understand their problem, however I wish that all of them learn from their mistakes and try to use this time as an opportunity to learn more. I too have made such mistakes in the past, but luckily I have learnt from them.For value investors the markets going down is a great opportunity to buy, however the sad part is that most retail investors do not think this way and now even if they do, they might not have sufficient funds to benefit from this. Many will panic and sell and again after a few years will curse their luck for selling so low. My advice to them would be that use this opportunity has a time to start afresh. Every day is a new day and every day gives us the chance to start a new life. Once Edison had his whole lab burnt. Lots of his work and research was there in the lab, but he still was very happy. People were surprised and wondered why is he smiling even though his lab is burnt. He told them that all his mistakes have been burnt and he has the opportunity to start afresh. If you have made mistakes, do not worry and use this time to learn.Less than around 4% of India’s savings goes into the stock markets. As more and more people are educated about investing, this figure is bound to rise. As this figures rises, unethical operators and dirty money belonging to politicians will be less likely to control the stock markets. As more and more people have a stake in our country’s growth politicians will be more responsible to make sure that their decisions are beneficial to investors and the capital markets. This correction has been one of the best things that could have happened for any value investor. It is giving us a chance to buy assets into an economy which still has a long way to go.I am a strong believer in the theory of Karma. If we work hard today, learn more and invest in knowledge we will be rewarded. I was at the BSE building the other day and a good friend there who has been a part of the markets as well as the BSE for several decades very beautifully told me something from the Gita, which he has used in the markets. He told me that the Gita tells us to do our duty and not worry about the fruits and rewards. If we do our duty we will get the fruits either sooner or later. The same applies to the markets. We need to do our work and not worry about the returns in the short term. If a business is good, it shall be discovered by the masses sooner or later. These ideas are not very popular, but these are the very ideas which have stood the test of time. This simple idea runs into every area of our life. Let us all sow seeds of good in every area of our life. Do you agree with this way of thinking?
Keep smiling and feel free to share whatever you read here with friends, family and loved ones!
Wednesday, 7 May 2008
Mail sent by Narayan Murthy to all Infosys staff
It's half past 8 in the office but the lights are still on... PCs still running, coffee machines still buzzing... And who's at work? Most of them ??? Take a closer look... All or most specimens are ?? Something male species of the human race... Look closer... again all or most of them are bachelors... And why are they sitting late? Working hard? No way!!! Any guesses??? Let's ask one of them... Here's what he says... 'What's there 2 do after going home...Here we get to surf, AC, phone, food, coffee that is why I am working late...Importantly no bossssssss!! !!!!!!!!!' This is the scene in most research centers and software companies and other off-shore offices. Bachelors 'Time-passing' during late hours in the office just bcoz they say they've nothing else to do... Now what r the consequences. .. 'Working' (for the record only) late hours soon becomes part of the institute or company culture. With bosses more than eager to provide support to those 'working' late in the form of taxi vouchers, food vouchers and of course good feedback, (oh, he's a hard worker... goes home only to change..!!). They aren't helping things too... To hell with bosses who don't understand the difference between 'sitting' late and 'working' late!!! Very soon, the boss start expecting all employees to put in extra working hours. So, My dear Bachelors let me tell you, life changes when u get married and start having a family... office is no longer a priority, family is... and That's when the problem starts... b'coz u start having commitments at home too. For your boss, the earlier 'hardworking' guy suddenly seems to become a 'early leaver' even if u leave an hour after regular time... after doing the same amount of work. People leaving on time after doing their tasks for the day are labelled as work-shirkers. .. Girls who thankfully always (its changing nowadays... though) leave on time are labelled as 'not up to it'. All the while, the bachelors pat their own backs and carry on 'working' not realizing that they r spoiling the work culture at their own place and never realize that they would have to regret at one point of time. So what's the moral of the story?? * Very clear, LEAVE ON TIME!!! * Never put in extra time ' unless really needed ' * Don't stay back unnecessarily and spoil your company work culture which will in turn cause inconvenience to you and your colleagues. There are hundred other things to do in the evening.. Learn music... Learn a foreign language... Try a sport... TT, cricket..... .... Importantly, get a girl friend or boy friend, take him/her around town... * And for heaven's sake, net cafe rates have dropped to an all-time low (plus, no fire-walls) and try cooking for a change. Take a tip from the Smirnoff ad: *'Life's calling, where are you??'* Please pass on this message to all those colleagues and please do it before leaving time, don't stay back till midnight to forward this!!! IT'S A TYPICAL INDIAN MENTALITY THAT WORKING FOR LONG HOURS MEANS VERY HARD WORKING & 100% COMMITMENT ETC. PEOPLE WHO REGULARLY SIT LATE IN THE OFFICE DON'T KNOW TO MANAGE THEIR TIME. SIMPLE !
Regards, NARAYAN MURTHY.
Regards, NARAYAN MURTHY.
Tuesday, 15 April 2008
Infosys FY08 net profit at Rs 4659 cr; EPS at Rs 81.56
Infosys Technologies has announced its fourth quarter and financial year 2008 numbers. It has posted FY08 net profit of Rs 4659 crore as against Rs 3856 crore in FY07 and net sales at Rs 16692 crore versus Rs 13893 crore.
Its FY08 EPS stood at Rs 81.56 as against its guidance of Rs 81.07.
For the quarter ended March 2008 (Q4), it has posted net profit of Rs 1,249 crore versus Rs 1,231 crore in previous quarter and revenue at Rs 4,542 crore versus Rs 4,271 crore.
Operating margin stood at 32.54% versus 32.60% while projection was at 32.8%. Other income was at Rs 139 crore and tax provision reported at Rs 211 crore. BFSI contributed 33.9% to Q4 revenues as against 36.8% in Q3.
The company says they have added one USD 300 million client in Q4 and in total, added 40 clients during the quarter. Net addition of employees stood at 2,596.
Guidance
FY09 revenues seen at Rs 19894-20214 crore
FY09 EPS at Rs 92.30-93.90
Q1 revenues seen at Rs 4570-4582 crore
Q1 EPS seen at Rs 20.73 Vs Rs 21.83 in Q4 (De-growth Of 5%)
Its FY08 EPS stood at Rs 81.56 as against its guidance of Rs 81.07.
For the quarter ended March 2008 (Q4), it has posted net profit of Rs 1,249 crore versus Rs 1,231 crore in previous quarter and revenue at Rs 4,542 crore versus Rs 4,271 crore.
Operating margin stood at 32.54% versus 32.60% while projection was at 32.8%. Other income was at Rs 139 crore and tax provision reported at Rs 211 crore. BFSI contributed 33.9% to Q4 revenues as against 36.8% in Q3.
The company says they have added one USD 300 million client in Q4 and in total, added 40 clients during the quarter. Net addition of employees stood at 2,596.
Guidance
FY09 revenues seen at Rs 19894-20214 crore
FY09 EPS at Rs 92.30-93.90
Q1 revenues seen at Rs 4570-4582 crore
Q1 EPS seen at Rs 20.73 Vs Rs 21.83 in Q4 (De-growth Of 5%)
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